Features / Software quality
Bugs that close the loop.
Fixed, retested, verified.
A defect moves through a clear lifecycle. When a developer submits a fix, QMS creates the retest for the original tester automatically — and tells the customer who reported it.
qms.sonandigital.com

● Defect tracking
A lifecycle that holds
- New → triaged → assigned → in progress → ready for QA → verified → closed
- Reopen, duplicate, defer and won’t-fix
- Assignee, fix description and fix release required at the right step
Automatic retests
- Submitting a fix creates a retest for the original tester
- Attempt history; superseded runs kept
- My queue and needs-retest queues for each person
Customers kept informed
- Linked Service Desk issues update with the defect
- “Fixed in version 2.4” sent back to the app that reported it
- Dashboards for executives, QA, developers, testers and PMs
See QMS on your own process.
Twenty minutes, your use case.